Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Ponderosa Community Club, Inc. (PCC) and (Site) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PCC include Site. The Site is an informational website for the general public and members of the PCC community. By using the Site, you consent to the data practices described in this statement.

Table of Contents

Collection Of Your Personal Information

In order to better provide you with products and services offered on our Site, PCC may collect personally identifiable information, such as your:

– First and Last Name
– E-mail Address
– Phone Number
– Zip Code, and home buying preferences

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) sending us an email message; (c) submitting your payment information when paying dues on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use Of Your Personal Information

PCC collects and uses your personal information to operate its Site and deliver the services you have requested.

PCC may also use your personally identifiable information to inform you of other products or services available from PCC.

Sharing Information With Third Parties

PCC does not sell, rent or lease its customer lists to third parties.

PCC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PCC, and they are required to maintain the confidentiality of your information.

PCC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PCC or the Site; (b) protect and defend the rights or property of PCC and its members; and/or (c) act under exigent circumstances to protect the personal safety of users of PCC, or the public.

Tracking User Behaviour

PCC may keep track of the Site and pages our users visit within PCC, in order to determine what PCC services are the most popular. This data is used to deliver customized content within PCC to visitors of the Site whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PCC. This information can include: your IP address, browser type, domain names, access times and referring Site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PCC Site.

Use Of Cookies

The PCC Site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PCC pages, or register with PCC Site or services, a cookie helps PCC to recall your specific information on subsequent visits. This simplifies the process when you return to the same PCC Site, the information you previously provided can be retrieved, so you can easily use the PCC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site.

Security Of Your Personal Information

PCC secures your personal information from unauthorized access, use, or disclosure. PCC Development uses the following TLS methods for this purpose.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Transport Layer Security (TLS) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be 100% guaranteed.

Children Under Thirteen

PCC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this Site.

Email Communications

From time to time, PCC may contact members via email for the purpose of providing announcements, election information, alerts, confirmations, surveys, and/or other general communication.If you would like to stop receiving PCC communications via email, you may opt out of such communications by calling +1 (509) 763-0320 or emailing

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes To This Statement

PCC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

PCC welcomes your questions or comments regarding this Statement of Privacy. If you believe that PCC has not adhered to this Statement, please contact the Ponderosa Community Club, Inc. at:

21100 Cayuse Street
Leavenworth, Washington 98826

Email Address:
Telephone number: (509) 763-0320

Effective as of April 10, 2021


Law Enforcement or Medical Emergency

RiverCom 911

Call : 9-1-1

Ponderosa Community Club Emergency

Primary Emergency #

(509) 860-6697

Comments About Admin & Finance Reports

  1. See board feedback.

Comments About Ponderosa Signs

  1. Too many signs. Just because you put them up doesnt mean people read them. They should be safety only.
  2. One way signs on COLT ROAD need to be clearer or increase number. I see too many people going the wrong way.  Speeding on COLT ROAD continues to be an issue.
  3. Clean and maintain walking shoulders of the roads.

Comments About The Swimming Pool

  1. Pool has been super cold this year a couple of different times and to the point where my kids (or myself) would not or could not go in or stay in. We pay for this amenity and the heat should be fixed or the heaters replaced to resolve. Other families have also had this issue.
  2. Provide a pool monitor to control garbage, reckless behavior etc.
  3. Pool was cold many times this summer and we could not use it. This is one of the reasons we purchased in the Pondo community and it impacted our summer.

Comments About President's Communication

  1. Mary Cox used to send out regular, and informative communication. She would talk about the weather forecasts, upcoming events, and actually make them sound like fun.
  2. I think there should be more push notifications that alert people to login to check on new items or posts. Can’t just login everyday to check on changes. Gets to be a pain.

Comments About the Playground

  1. I believe we could add more activities.

Comments About The Clubhouse

  1. We should add some non summer activities such as pool table, pingpong, indie games etc.
  2. Daily access for members with pool card access. Pool table, reading area etc. Winter time gathering area for coffee, conversation etc…

Comments About The Office

  1. The office should have a presence on the weekends – at the very least on Saturday. So many people need to communicate with the office on weekends and it isn’t open.
  2. Anytime I’ve dealt with the office, it’s not been a pleasant experience. I’m a resident here, I pay my dues and I’m not sure why we get treated like second class citizens. I have replied to a few emails that have come from the office but they’re ignored. I don’t get why.
  3. Improve Response time of email requests.

Comments About Board Communications

  1. I would like to see more updates and communications from the BOD.
  2. When asking for approvals to spend the money that is the budget (like $60k just asked for), I’d appreciate to see report on what options we considered.
    Example: Is the roof replacement based on just one quote or a few, and can we see those quotes? If not, why?
  3. Communication tends to be passive. This has been an ongoing issue for a number of years. The recent updates from the President have been a big improvement. Sometimes you have to reach out, via email updates for example, and not require members to hunt for info on the website.
    Also please continue to have the Board Meetings available on ZOOM. This has been a big help as well.

Comments About Snow Plowing & Sanding

  1. Why do they ALWAYS plow huge berms in front of our driveway, usually AFTER I have cleared it to get out! The other side of the street does NOT have traffic so why can’t they use some common sense and courtesy and plow to the other side?
  2. More sand on both up and down the hill.
  3. There is a way to get it done without it looking like a war zone. Also, you could be more courteous to residents by not putting huge berms in front of their driveways.
  4. The truck skips the corral road to the right of the mailboxes off stetson. We need it sanded regularly and especially when garbage pickup on Monday am. We had several times where we could not get garbage pickup in the winter last year. Also, we saw other cars and a tow truck get stuck but when sand was added it was resolved.
  5. Plow more frequently and lay salt so we don’t have and inch of ice on the roads all winter.
  6. The plowing makes a massive berm in front of all drives. Perhaps having someone come through and push the berm to one side of the drive would be helpful for those not able to knock the berm down prior to it freezing. In addition, we understand bus routes are the key, but services like garbage, have trouble accessing the hills during heavy snow fall. It would be nice to have the hills sanded and cared for after these larger snow falls ahead of garbage pickup.
  7. We had several instances of Corral not being sanded at our end and the garbage truck would not come to our houses despite being in the neighborhood. This led to garbage backup. Additionally, there is a treacherous, icy hill/corner on Corral as it turns onto the Shetland corner that was not sanded regularly. Finally, we saw other cars get stuck on our road due to icy conditions and once sand was spread, the car could travel on the road. We would like Corral/Shetland roads sanded regularly like all of the other roads and also priority on Monday AM for garbage pickup.

Comments About Road Surface & Quality

  1. Roads bread up fast, especially in the Winter time. It takes too long to fill them in and in the mean time, the potholes get so bad, they can cause traffic hazards.
  2. Loose gravel on stirrup could be fixed as it’s been a while.
  3. The amount of potholes, thinness of the chipseal layer exposed by them, was shocking this year. The base looked shabby as well. Whoever did the roadwork initially did a poor job; it should have lasted much longer before it strted falling apart. aaathe exeption would be the hill where there is ground water, although there should have been some mitigation completed on that so it doesnt reoccur.
  4. Pot holes on upper Bridle need to be filled in again.

Comments About Dust Control

  1. Oil and/or sweep the streets more than once a year. There are WAY too many needles on the roads which can be a fire hazard as well as causing too much dust on them.
  2. The street sweeper should rented or hired more than the once per year in the spring. Pin needles and other debris accumulate too and can be slippery, especially when walking. They can also mask holes or dips potentially causing falls.